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Product Specialist FEC

Job Posting Date:  Sep 21, 2022
Location:  Bangalore
Contract Type:  Permanent Position

Atotech, a brand within the Materials Solution Division on MKS Instruments, develops leading process and manufacturing technologies for advanced surface modification, electroless and electrolytic plating, and surface finishing. Applying a comprehensive systems-and-solutions approach, Atotech's portfolio includes chemistry, equipment, software, and services for innovative and high-technology applications. These solutions are used in a wide variety of end-markets, including datacenter, consumer electronics and communications infrastructure, as well as in numerous industrial and consumer applications such as automotive, heavy machinery, and household appliances.

With its well established innovative strength and industry-leading global TechCenter network, MKS delivers pioneering solutions through its Atotech brand - combined with unparalleled on-site support for customers worldwide. For more information about Atotech, please visit us at atotech.com

 

Role: Product Specialist FEC
Job Location: Bengaluru

 

As Product Specialist FEC, this position will be working as a bridge between Customers and Sales team by providing necessary support for optimised product / process performance under the guidance of Product Manager. 

 

Key Responsibilities

  • Work together with PMM to gain new business and successful commissioning of new projects including preinstallation audits, installation and qualification, training to customer team. 
  • Work for establishing performance of new products in the FEC market. 
  • Identify new opportunities, new technical requirements, new fields, technology roadmap of OEMs and co-ordinate with PMM & GPT to meet the requirements. 
  • Provide technical support to key customers to ensure optimised product performance by process audits. 
  • Provide trouble shooting support to customers and ensure RCA and CA within the required timeline. 
  • Collect and report market information on competitor activities and products and prepare a marketing strategy with the PMM. 

 

Key Competencies

  • Chemical or Electroplating Engineer (B.E. / B.Tech.) 5+ years of experience in Electroplating Industry 
  • Experience of customer service and troubleshooting would be an added advantage, 
  • Basic knowledge of computers, proficient in MS office (Excel, word, Power point)
  • Good Presentation skills
  • Good communication skills.
  • Willingness to travel across the country for customer meetings and support. 

 

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